This Privacy Policy describes how the personal data of users who visit our website is collected, used, and protected. The protection of your privacy is of fundamental importance to us, and we are committed to respecting the current legislation on the protection of personal data (EU Regulation 2016/679 - GDPR).
Data Controller
The Data Controller of the personal data collected through this site is the owner of Castello Chiola. For any questions or requests regarding this information or your personal data, you can contact us via the contact details provided on the website.
Types of Data Collected
While browsing our website, we may collect the following categories of data:
- Navigation data: The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols (e.g. IP addresses, domain names of the computers used by users connecting to the site).
- Data provided voluntarily by the user: The optional, explicit, and voluntary sending of messages to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.
Analytics Tools
Our site uses third-party tools to monitor and analyze web traffic and to track user behavior anonymously or in an aggregated manner.
Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this site, compiling reports, and sharing them with other services developed by Google. Data is processed to understand how users interact and to improve the browsing experience. The information collected is typically transmitted to a Google server in the United States and stored there.
Place of processing: USA – Privacy Policy – Opt Out.
Google Search Console
We also use Google Search Console to monitor the indexing and visibility of our site on Google's organic search results. This tool helps us understand how users find our site and which search queries they use, allowing us to optimize content and resolve any technical issues. The data provided by Search Console is aggregated and does not allow for personal identification of the user.
Purpose of Processing
User data is collected to allow the Controller to provide its services, ensure browsing security, as well as for the following purposes: statistics, interaction with external platforms, and optimization of the user experience.
User Rights
In accordance with the GDPR, users have the right to access their data, request its rectification, updating, deletion, or restriction of processing. Furthermore, it is possible to object to the processing of data and request its portability. To exercise these rights, simply contact the Data Controller at the designated contact points.